turki Privacy Policy

This page describes what we collect when you use turki and how we keep that data protected. We at turki gather information about you during account registration, payment processing, and gameplay to comply with legal requirements, prevent fraud, and deliver our service reliably. Our commitment is to handle your data transparently, store it securely, and respect your rights to access or delete it where applicable.

When you create a turki account—whether to access our live-dealer tables, sportsbook markets covering Liga 1 and international football, or esports tournaments—we collect personal information to verify your identity and set up payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. We do not sell your data to marketers. We share it only with payment processors, fraud-prevention partners, and legal authorities when required by law.

This policy explains each category of data we collect, how long we keep it, who we share it with, and how you can exercise your rights. If you have questions after reading this, contact our privacy team through the turki platform's message centre.

What Data We Collect on turki

We collect different types of information depending on how you use turki. During account registration, we ask for your full name, email address, date of birth, residential address, and phone number. We verify this information to comply with Know Your Customer (KYC) regulations required by payment partners and anti-money-laundering (AML) laws. We may request identity documents—a national ID card, passport, or driver's license—to confirm your identity before allowing large withdrawals or when we detect unusual account activity.

When you deposit or withdraw on turki, we collect payment information: your bank account number or e-wallet identifier, the payment method name (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and transaction history. We store this data to process refunds, track suspicious patterns, and fulfill legal reporting obligations. We do not store full credit card details; payment processing is handled by encrypted third-party processors.

Account data

Name, email, date of birth, address, phone number, identity documents (when collected). Retained for the duration of your turki account plus 7 years for legal compliance.

Payment data

Payment method type, transaction history, deposit and withdrawal records. Retained for 7 years for audit and tax purposes.

Gameplay data

Game selections, bet amounts, outcomes, live-dealer table interactions. Retained for dispute resolution and responsible-service compliance.

Technical data

IP address, device type, browser type, session timestamps. Retained for 12 months for security and fraud detection.

During gameplay on turki—whether you join a live blackjack table, place a sportsbook bet on Liga 1 or Piala AFF, or play slots like Aviator or Sweet Bonanza—we record your wagers, results, and time spent. This data helps us detect problem gambling patterns, settle disputes, and comply with gaming regulations. We also collect technical data: your IP address, device type, browser, and session duration. This allows us to prevent fraud, detect unauthorized access, and maintain turki's security.

We use cookies and similar tracking technologies on turki. Session cookies help us remember your login status and game state. Persistent cookies remember your preferences (language, table limits) across visits. We do not use third-party tracking cookies for marketing purposes. If you disable cookies in your browser, some turki features may not work as intended.

How We Use and Share Your Data

We at turki use your data for specific, legitimate purposes. First, we use it to deliver our service: to process deposits and withdrawals, verify your identity, enable gameplay on live-dealer tables and sportsbook markets, and communicate with you about account changes or transaction status. Second, we use it for security: to detect fraud, prevent unauthorized access, monitor for money laundering, and comply with anti-terrorism financing rules. Third, we use it for legal compliance: to file reports with gaming regulators, tax authorities, and law enforcement when required.

We share your data only when necessary and only with organizations we trust. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive payment information to execute deposits and withdrawals. Our fraud-detection partners receive account and transaction data to identify suspicious patterns. Our live-dealer studios (operating from multiple jurisdictions) may receive minimal data about players at their tables for customer service purposes. We do not share your data with marketing agencies, advertisers, or data brokers. We do not sell your data.

• 1
  Service delivery on turkiPurpose

  We use your data to create your account, process payments, deliver live-dealer games and sportsbook markets, and respond to your support queries.

• 2
  Security and fraud preventionPurpose

  We analyze your data to detect suspicious activity, prevent account takeover, block fraudulent transactions, and monitor compliance with anti-money-laundering laws.

• 3
  Legal and regulatory compliancePurpose

  We share data with gaming authorities, tax agencies, and law enforcement when required by court order or applicable law, including reports on players accessing turki from Jakarta, Surabaya, Bandung, Medan, or Semarang.

• 4
  Data security and storagePurpose

  We encrypt all data in transit and at rest. Our servers are housed in secure data centres with access controls, redundancy, and regular backups. Data may be stored across multiple jurisdictions for business continuity.

Our servers hosting turki account data and gameplay records may be located outside your jurisdiction. By using turki, you acknowledge and consent to this cross-border data transfer. We maintain strict security standards regardless of server location, using encryption, firewalls, and intrusion detection. If you have concerns about data location, contact our privacy team; we can discuss your options.

We retain your data for different periods depending on type. Account data is retained for the duration of your turki account plus 7 years for tax and legal purposes. Payment data is retained for 7 years for audit compliance. Gameplay records are retained for 3 years for dispute resolution. Technical and IP logs are retained for 12 months. After these periods, we delete or anonymize your data, except where law requires longer retention.

We do not use your data to make automated decisions about your turki account (such as automatic account closure or betting limits). We do not use it for profiling or targeted marketing. We do not combine it with data from other sources to create detailed behavioral profiles. If we detect patterns suggesting problem gaming, we contact you directly and offer account review options—but we do not enforce restrictions unilaterally.

This privacy policy is effective immediately and applies to all new turki accounts created after its publication date. We may update this policy from time to time to reflect changes in our practices, legal requirements, or data protection standards. We will notify you of material changes by email or by posting a notice on the turki platform. Your continued use of turki constitutes acceptance of the updated policy. If you have questions or concerns about how we handle your data on turki, contact our privacy team through the platform message centre. We are committed to transparent, respectful data practices and welcome your feedback.